Professor's research informs outsourcing debate

Professor Phil Taylor of the Department of Human Resource Management delivered a briefing on 'The Dynamics of the Offshoring of Business Services to India' to an invited audience of Councillors, Council Officers (including the Chief Executive) and Union (Unite) Officers and Representatives in Birmingham on July 25.

Professor Taylor drew upon his research findings from over a decade as part of a contribution to the debate on whether Birmingham City Council should outsource and offshore processes to India.