Professor Tom Baum of Human Resource Management has edited what is intended to be the seminal work on the evolution of the hospitality industry and hospitality management, with source material drawn from dedicated hospitality books and journals as well as a range of complementary sources from a range of allied social science and business disciplines.
The focus is predominantly contemporary in recognition of the industry's fast-changing environment, but historical antecedents of the industry - both in terms of the origins of modern hospitality and of key pioneering research work in the area - are also included. These volumes acknowledge the internationalism of the industry and reflect how hospitality and its management vary across time and place.
Volume One: The Idea of Hospitality - Past and Present Perspectives
Volume Two: The Hospitality Industry - Structures, Strategies and Markets
Volume Three: The Management of People and Service in Hospitality
Volume Four: The Management of Hospitality's Tangible Resources - Operations, Assets and Finance
Published by Sage, this collection is intended to support both researchers and students in their understanding of the management of a major service sector.